Innovative Retail Concepts Pvt Ltd (“IRCPL”) is the licensed owner of the brand bigbasket.com and the website bigbasket.com (“The Site”). As a visitor to the Site/Customer, you are advised to read the Terms & Conditions carefully. By accessing the services provided by the Site, you agree to the terms provided in this Terms & Conditions document.
As part of the registration process on the Site, IRCPL may collect the following personally identifiable information about you: Name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile, and information about the pages you visit/access, links clicked, and browsing information.
Services of the Site are available only in select geographies in India. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 are not eligible to use the Site. If you are a minor (under 18 years but at least 13 years of age), you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use.
IRCPL grants you a limited sub-license to access and make personal use of this site. You may not download (other than page caching) or modify it, or any portion of it, except with express written consent of IRCPL.
All shoppers have to register and log in for placing orders on the Site. Keep your account and registration details current and correct for communications related to your purchases. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration.
All products listed on the Site will be sold at MRP unless otherwise specified. Prices mentioned at the time of ordering will be the prices charged on the date of delivery. Prices of some commodities and fresh food may change daily. No additional charges will be collected or refunded at the time of delivery.
You can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. We will refund any payments already made by you for the order.
We have a "no questions asked return and refund policy". You can return the product at the time of delivery if you are not satisfied with the quality or freshness. We will take the returned product back and issue a credit note.
This User Agreement shall be construed in accordance with the applicable laws of India. The Courts at Bangalore shall have exclusive jurisdiction in any proceedings arising out of this agreement.
All reviews, comments, feedback, suggestions, ideas, and other submissions disclosed, submitted, or offered to the Site shall be and remain the property of IRCPL. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party.
You agree to defend, indemnify and hold harmless IRCPL, its employees, directors, officers, agents from any claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of your actions or inactions.
This User Agreement is effective unless and until terminated by either you or IRCPL. You may terminate this User Agreement at any time by discontinuing any further use of this Site. IRCPL may terminate this User Agreement at any time without notice.